When there is something damaged in your room you can always make an online repair request. Another method is by reporting this to your caretaker or to De Key by contacting Woonservice.
Please note! There are some issues, for example a loose toilet seat, a leaking tap or a damaged shower hose, De Key is not responsible for and you have to fix yourself. This is what we call residence maintenance. You can arrange this service. With this service De Key will repair these kind of things for you for free. Click on the button below for more information.
Maintenance to shared facilities is carried out by De Key anyway. You do not have to take out a maintenance contract for this.