Gas, water, light
The costs for gas, water and electricity are included in your rent. Once a year, around July, we will check if you paid too much or too little. You will receive a letter from De Key with the status. When you paid too much, you will receive the amount that you have paid too much back into your account. When you have paid too little, the letter explains how to transfer this amount into our account.
Internet
The internetcosts are also included in your rent. You need to buy a router in case you want wifi-connection in your room. You have to take care of a router yourself. Are you having trouble with the internet? Then contact Ziggo by calling 0900 1884 or go to their website www.ziggo.nl.